No.

We cannot provide advice in cases of pre-existing medical conditions for a number of reasons. You should consult a qualified physician about the appropriate protection. We suggest you take the product information from our website to your physician consult.

While the Leatt neck brace should sit on the front member, shoulder wings and thoracic member, as close to the body as possible, it can be worn over a jacket as long as it sits correctly on the shoulder, chest and the thoracic member areas. We cannot provide any assurances with respect to use of third party protective gear with the Leatt neck brace, since the manner in which such third party gear is used or worn, and its condition, may significantly affect the function of the Leatt neck brace.

The Leatt neck brace can be worn over a chest protector as long as it sits correctly on the shoulder, chest and the thoracic member areas.

From the User Manuals, the best placement of the thoracic strut is directly up against the body, i.e. under the chest protector. The purpose of the thoracic strut is to prevent rotation of the Leatt neck brace.

When wearing a Leatt® Chest Protector, which has been specifically designed to accommodate the Leatt neck brace, the brace can be worn either over or under the chest protector. All Leatt® body protection include Leatt®s unique BraceOn™ systems that keeps the brace securely in place and allows for individual movement of brace, protector and body.

Yes, the padding should be removed from the brace and hand-washed in a mild detergent. Please consult your brace’s user-manual for complete instructions on care instructions.

Pure axial loading cannot be prevented by any currently available brace. Achieving this will render an impractical device, as it would inhibit safe riding. The Leatt neck brace was designed to help reduce axial forces when acting in combination with other forces (bending moment and shear forces). This happens in most impact scenarios when the head goes into hyperextension (over-bending of the head in rearward direction) or hyperflexion (over-bending of the head in forward direction). The brace absorbs and reduces forces once the head has moved out of the original line of impact and limits excessive range of motion of the neck.

SIMPLE WASHING TIPS

REDUCE THE HEAT

Make sure to refer to the provided care instructions for washing and drying your garment. The care label specifies the highest temperature for washing, but nowadays, washing machines and detergents can effectively clean clothes at lower temperatures. By reducing the temperature from 60 to 30 degrees or switching from warm to cold, you can conserve energy and resources.

AIR DRY

Ensure you refer to the provided care instructions for washing and drying your garment. The care label specifies the highest temperature for washing, but modern washing machines and detergents are capable of effectively cleaning clothes at significantly lower temperatures. By reducing the temperature from 60 to 30 degrees or switching from warm to cold, you can conserve energy and valuable resources.

REUSE AND REIMAGINE

We hope you’ll be wearing your favorite item for years to come... However, if you happen to lose interest in it, there is a high likelihood that someone else will find joy in it. Consider options such as swapping, upcycling, selling, or gifting the item to extend its lifecycle. When the item is no longer suitable for wear, make sure to dispose of it responsibly by utilizing a textile or clothing bank, enabling it to be recycled.

CUT BACK ON WASHING

According to research findings, there is evidence of excessive washing of clothes. To begin addressing this, it is advisable to question whether your garment truly requires laundering. Stains can often be effectively eliminated through spot cleaning, while freshening up clothes can be achieved by airing or hanging them in a steamy bathroom. In certain cases, a simple handwash may suffice. Opting for less frequent washing contributes to conservation of water and energy. When the time comes to load your washing machine, prioritize filling it to capacity, use detergent sparingly, and if available, select an eco-friendly mode.

Amend

Consider your clothing as a valuable investment. By taking proper care of them, you can maintain their optimal appearance for an extended period, allowing you to enjoy your favorite items more frequently and for a longer time. This, in turn, has positive environmental benefits. Instead of discarding garments when they show signs of wear, consider repairing or repurposing them.

You can see the conditions on the Helmet Replacement Program page.

In the confirmation email you received, there is a tracking number. Enter that number on the carrier's website to track your order.

You can safely complete your transactions on leattcanada.com by using one of the major credit card company. (Visa, Mastercard, AmEx, Discovery, JCB or Dinners Club)

Because the selected dealer will get a commission from your purchase. It is how we support our network, which is an important value for us.

This retailer is not responsible for your after-sale service.

You can contact Kimpex at 1-800-561-6461 if you need assistance.

Inventory on leattcanada.com does not reflect the dealers' inventory. All order processed through leattcanada.com, whatever which dealer is selected to complete the transaction, is shipped from Kimpex warehouses with Kimpex inventory.

To validate the availability of a particular parts in a dealership, you have to contact him directly.

leattcanada.com only ships in Canada for the moment.

All return requests must be done via your account on leattcanada.com.

You will receive return instructions by email after submitting a return request.

Return fees are on the consumer's expense.

Yes, we ship everywhere in Canada where the major carriers allow it. (Dicom, DHL, Purolator, UPS, ...)

Extra shipping charges may apply for beyond areas.

No.

You can see your purchase history only if you created a customer account and signed-in for your previous orders.

If so, then click on the Log In button at the top of the site to enter your account and see your purchase history.

There are 2 possible reasons to explain that:

1 - Whether your local retailer has not joined the Leatt program to sell on leattcanada.com (He can contact Kimpex customer service to request it.)

2 - Whether the products added in your shopping cart are not all available from your local dealer.

Unfortunately, you cannot cancel a confirmed order. You can decline it upon reception or accept it and ask for a return via your account on leattcanada.com.

Handling and shipping fees will be at your expense.

No, not automatically. Prices on leatt-canada.com are established by Leatt, not by the dealers.

The dealers may sell at a lower or higher price.